This solicitation closed on May 27, 2026

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ClosedCONTRACT

NICEinContact Software Licenses

DEPT OF THE NAVYDEPT OF DEFENSE.DEPT OF THE NAVY.NAVSUP.NAVSUP GLOBAL LOGISTICS SUPPORT.NAVSUP FLC NORFOLK.NAVSUP FLT LOG CTR NORFOLK

AI Overview

Navy procurement of NICE inContact cloud-based contact center software licenses for Navy Recruiting Command customer interaction management.

This summary is AI-generated from the official solicitation.

Key Details

Agency
DEPT OF THE NAVY
Funding Amount
—
Release Date
May 20, 2026
Due Date
May 27, 2026 (Closed)

Official Description

This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.

View on official source

Change History

Opportunity AddedMay 20, 2026 at 5:05 PM

NICEinContact Software Licenses

New SAM.gov opportunity: NICEinContact Software Licenses

Similar Opportunities

Active

SOFTWARE MAINTENANCE

Due July 15, 2026

Forecast

INTELLIGENCE, SURVEILLANCE, ANDRECONNAISSANCE (ISR) SYSTEMS AND INFORMATION OPERATIONS (IO) FROM SEABED TO SPACE (S2ISR)

Due —

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