DA10--Pharmacy Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)

The contractor shall provide a comprehensive software as a service (SaaS) platform solution to ensure continuous, secure, and reliable access for all authorized users. This includes maintaining 24/7/365 platform availability, delivering all application functions through a hosted cloud based environment, and providing unlimited technical support during standard business hours (Monday through Friday, 8:00 a.m. to 7:00 p.m. CST), as well as emergency only support outside of those hours. The Contrac...